Zoom brings video, phone, chat, and events into one platform your team already knows how to use. We set it up, support it, and keep it running smoothly.

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Zoom

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Why choose Zoom?

Unified Meetings. Video, chat, and collaboration tools in one place so your teams can work together without switching apps.

Zoom Phone. A full business phone system built into Zoom. Make and receive calls anywhere, keep your numbers, and route calls easily.

Flexible for Any Team. From small offices to large multi-site setups, Zoom scales smoothly as your business grows.

Strong Integrations. Connect Zoom with Microsoft, Google, CRM platforms, calendars, and workflows your teams already use.

Reliable Performance. High-quality audio and video with low bandwidth usage, keeping meetings and calls clear even on busier networks.

Easy to Manage. Admins get simple controls for users, devices, numbers, and reporting without needing specialist skills.

Zoom Phone

AI Companion

Messaging & Chat

Contact Centre

Rooms & Workspaces

Events & Webinars

Built Around How You Operate

Small & Medium Businesses

Zoom keeps teams connected across offices, remote workers, and hybrid setups. From chat and meetings through to phone and shared workspace tools, everything runs in one place without complicated admin.

Mid-Market Businesses

As your organisation grows, Zoom scales with you. Add new users, numbers, phones, rooms, or locations whenever you need. With baked-in security and a clean management portal, you stay in full control.

Enterprise & Public Sector

Large organisations use Zoom to simplify communications across departments, regions, and high-demand environments. With features covering voice, video, events, and contact centre, Zoom supports wide-scale collaboration without adding extra complexity.

LM
Managing Director, Purple Fish
We needed a better way to manage calls and collaboration without juggling different tools. West Pier set us up with a unified system that’s straightforward and works wherever we are. It’s helped us focus more on our clients and less on admin
AL
AL
IT Manager, Latymer Upper School
The support from West Pier was excellent. They helped us replace our old phone system with a cloud-based UC platform that fits how we teach and communicate. The training provided meant staff were confident from day one and the system’s been working really well for us
MC
MC
Head of IT, Warwickshire Police
West Pier understood what we needed from the start. Their unified communications solution has made our systems more reliable and secure, which is essential for how we operate. It’s been a smart investment and the rollout was handled professionally

Why switch to West Pier?

The right partner makes all the difference.
  • Straightforward Setup
    We take care of the onboarding, licences, and configuration so your team can start using Zoom with no disruption.
  • Reliable Voice & Calling
    Zoom isn’t just video. With Zoom Phone, you get a business-grade voice platform with call routing, IVRs, recording, queues, and full PBX features.
  • Meetings That Just Work
    Simple joining, stable connections, and clear audio. Your staff and customers get a stress-free experience every time.
  • Flexible For Any Team
    Whether you’re a small office, a growing mid-market business, or a distributed workforce, Zoom adapts easily to how you operate.
  • Certified for Quality and Security
    We’re fully accredited with ISO 9001:2015 and Cyber Essentials Plus, including regular independent audits of our systems and processes.
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