MS Teams delivers secure voice, video, chat, and collaboration in one platform. We set it up, integrate it with your systems, and support it end-to-end.

 

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Microsoft Teams – Video Conferencing, Meetings, Calling

Why choose MS Teams?

Smooth migration
Whether you already use Teams or want to move across from another phone system, we handle the full move for you. Numbers, users, call routing and licences are all set up correctly from day one.

Integrated calling
We connect Teams to your existing telecoms setup or replace it entirely with a Teams Phone solution. Your staff can make and receive business calls straight from the Teams app.

Secure collaboration
Teams gives your organisation encrypted chat, meetings and file sharing in one place. We configure security, retention policies and access controls that match your industry requirements.

Ongoing UK support
Our engineers provide monitoring, updates and day to day support. If anything needs changing, from call flows to user settings, we take care of it 24/7, 365 days a year.

Calling & Voice

Chat & Messaging

Meetings & Video

Integration Support

User Support

UK Support

Built Around How You Operate

Small & Medium Businesses

Simple communication without the technical overhead.
MS Teams brings calling, chat, meetings, and file-sharing together so smaller teams don’t have to juggle multiple tools. If you’re already using Microsoft 365, we connect Teams to your phone system so staff can make and receive business calls anywhere. We also handle the setup, licensing, and onboarding so you don’t need in-house IT to keep things running.

Mid-Market Businesses

Everything connected in one platform.
Teams works well for growing organisations that need flexible communication and structured collaboration. We help you link Teams Phone with your existing phone system or replace it entirely, depending on your setup. Your users get secure calling, shared workspaces and integrated apps that support busy teams without adding complexity.

Enterprise & Public Sector

Reliable communication at scale.
Larger organisations need strong security, clear user management and dependable calling. MS Teams integrates with your existing systems, supports compliance requirements, and gives staff a consistent way to communicate across multiple sites. We handle migrations, number porting, user roles, and day-to-day administration so your internal teams stay focused on their work.

LM
Managing Director, Purple Fish
We needed a better way to manage calls and collaboration without juggling different tools. West Pier set us up with a unified system that’s straightforward and works wherever we are. It’s helped us focus more on our clients and less on admin
AL
AL
IT Manager, Latymer Upper School
The support from West Pier was excellent. They helped us replace our old phone system with a cloud-based UC platform that fits how we teach and communicate. The training provided meant staff were confident from day one and the system’s been working really well for us
MC
MC
Head of IT, Warwickshire Police
West Pier understood what we needed from the start. Their unified communications solution has made our systems more reliable and secure, which is essential for how we operate. It’s been a smart investment and the rollout was handled professionally

Why switch to West Pier?

The right partner makes all the difference.
  • Smooth Setup
    We handle the full rollout of MS Teams voice, including number porting, call routing and user onboarding. Your staff can move over with no fuss, even if you are coming from a traditional phone system.
  • Trusted Service
    We work with organisations across the UK that rely on Teams every day. From schools to mid-market and enterprise environments, we keep your calling and collaboration stable and consistent.
  • Solutions That Fit
    If you already use Teams for chat and meetings, we can add secure voice calling that matches how your organisation works. If you are moving from another platform, we plan a clear path so every department moves across without disruption.
  • Expertise Where It Matters
    Our engineers understand telephony, Teams and how they work together. Whether you need help with call flows, hunt groups or integrating Teams with existing kit, we keep everything aligned with your business needs.
  • Certified for Quality and Security
    We’re fully accredited with ISO 9001:2015 and Cyber Essentials Plus, including regular independent audits of our systems and processes. 
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