Business Communications
Feature Comparison
Compare 8x8, 3CX, Gamma, Avaya Cloud Office (RingCentral), Microsoft Teams and AWS (Amazon Connect) side by side. Pick two platforms below, or swap them instantly.
UC Unified Communication
UCaaS Unified Communication as a Service
CCaaS Contact Centre as a Service
XCaaS Customer Experience as a Service
Column A
Column B
marks rows where the two platforms differ
"Manufacturer support" below is the vendor's own support - every platform here is also backed by West Pier's own support and account management on top.
Reviewed August 2026 - features, pricing and coverage change; confirm specifics with each vendor.