What we do
Business phone systems, sorted
We are West Pier Technologies, based in Brighton. We install and support business phone systems, the kind that let your team make and take calls from a desk phone, a laptop or a mobile, without dropped calls, missed customers or an ageing system falling over. If your current setup is old, unreliable or costing more than it should, we sort out something better and handle the whole switch so nothing breaks along the way.
How we can help
The kind of thing that brings people to us
Your current phone system is old, keeps cutting out, and nobody can fix it any more
You are moving office and need the phones sorted before day one
Your team works from home or across sites and calls are not reaching them
You are paying every month and genuinely do not know what for
You are opening a new site and need it wired in properly from the start
You just want it to work, without having to think about it again
How it works
Four steps, start to finish
Tell us what is going on
A quick call or the form above. No jargon needed, just what is not working or what you need.
We recommend a system
One that fits your business, not the one that pays us the most commission.
We handle the switch
Your numbers and calls carry across with no gap in service while it happens.
Real support after
A person you can actually call, not a ticket queue that goes nowhere.
Social proof
Trusted across Sussex
We already support businesses across the county, from local government to travel technology and legal.
Adur & Worthing Council
How Adur & Worthing Council selected West Pier to modernise three legacy telephone systems and the supporting infrastructure.
Holiday Taxis Group
How this Brighton travel technology business uses 8x8 with AI to run its customer contact.
Quality Solicitors Barwells
How this Eastbourne and Hailsham law firm runs its phone system on Avaya across multiple sites.
Why us
Why Sussex businesses choose West Pier
Dedicated engineers
Every Sussex customer gets a dedicated engineer who knows their setup, not a call centre reading from a script.
No forced upgrades
We recommend a system based on what your business needs now, not what earns us the biggest commission.
Every major manufacturer
We are not tied to one brand, so you get the system that suits you rather than the one we happen to sell.
Over 20 years trading
We have been installing and supporting business phone systems for over 20 years, so we have seen what actually works.
Coverage
Areas we cover in Sussex
The towns below are where we have got real customers, real business parks, or both. We cover the wider county too, just ask if you do not see your town listed.
West Sussex
East Sussex
Trimmed down from the full county list on purpose. These are the towns with a real business base behind them, either an existing customer or a genuine commercial/industrial centre, such as Manor Royal in Crawley and the insurance and pharma cluster around Haywards Heath.
Systems we install
Phone systems available across Sussex
We install and support small business phone systems, office VoIP systems and cloud phone systems from all six of the following manufacturers.
Questions
Sussex business phone system questions
- What does West Pier Technologies actually do?
- We install and support business phone systems, so your team can make and take calls from a desk phone, laptop or mobile without dropped calls, missed customers or an ageing system falling over. We handle the whole thing, from picking the right system to setting it up and supporting it afterwards.
- What is the best business phone system for a Sussex company?
- It depends on your team size, how many sites you run and what you need it to integrate with. We install and support 8x8, Gamma, 3CX, Avaya, Ericsson-LG iPECS and Zoom, and recommend a system based on your business, not a fixed package.
- How much does a business phone system cost in Sussex?
- It depends on the number of users and whether you go hosted or on-premise. Most Sussex businesses pay per user, per month for a hosted system. Get in touch for a straight quote, no obligation.
- Do you cover the whole of Sussex, or just Brighton?
- The whole of East and West Sussex, from Chichester to Hastings. See the towns we cover below.
- Can I keep my existing Sussex phone number?
- In almost all cases, yes. Your existing number can be ported across to a new system wherever in Sussex you are calling from.
- I do not know anything about phone systems, is that a problem?
- No. Most people who call us do not either. Tell us what is going wrong or what you need, and we will explain the options in plain English and recommend one, no jargon required.
Ready to sort your phone system?
Tell us what is going on and we will come back with a straight answer, no obligation.
Get a free quoteWest Pier Technologies, Mocatta House, Trafalgar Place, Brighton and Hove, East Sussex, BN1 4DU. Call 0344 264 5522.