Business Phone Systems

Business Phone Systems in London

Straightforward phone systems for London businesses, installed and looked after by a real team, not a call centre.

★★★★★

“Moving to West Pier as our telecom provider was a great choice. Professional, super fast friendly support from start of any issue to resolution.”

5 star customer review

What we do

Business phone systems, sorted

We are West Pier Technologies. We install and support business phone systems across London, the kind that let your team make and take calls from a desk phone, a laptop or a mobile, without dropped calls, missed customers or an ageing system falling over. If your current setup is old, unreliable or costing more than it should, we sort out something better and handle the whole switch so nothing breaks along the way.

How we can help

The kind of thing that brings people to us

Your current phone system is old, keeps cutting out, and nobody can fix it any more

You are moving office and need the phones sorted before day one

Your team works from home or across sites and calls are not reaching them

You are paying every month and genuinely do not know what for

You are opening a new site and need it wired in properly from the start

You just want it to work, without having to think about it again

How it works

Four steps, start to finish

1

Tell us what is going on

A quick call or the form above. No jargon needed, just what is not working or what you need.

2

We recommend a system

One that fits your business, not the one that pays us the most commission.

3

We handle the switch

Your numbers and calls carry across with no gap in service while it happens.

4

Real support after

A person you can actually call, not a ticket queue that goes nowhere.

Social proof

Trusted across London

We already support businesses across London, from arts and public sector to trades, education and financial services.

Arts & entertainmentLondon organisations
Public sectorLondon services
Charity sectorLondon teams
Trades & property servicesLondon-based operations
EducationLondon schools and institutions
Financial servicesLondon offices

Why us

Why London businesses choose West Pier

Dedicated engineers

Every London customer gets a dedicated engineer who knows their setup, not a call centre reading from a script.

No forced upgrades

We recommend a system based on what your business needs now, not what earns us the biggest commission.

Every major manufacturer

We are not tied to one brand, so you get the system that suits you rather than the one we happen to sell.

Over 20 years trading

We have been installing and supporting business phone systems for over 20 years, so we have seen what actually works.

Coverage

Boroughs we cover in London

The boroughs below are where we have got real customers or a genuine business base. We cover the wider Greater London area too, just ask if you do not see your borough listed.

North, East & South London

Trimmed to boroughs with a real business base behind them, either an existing customer or a genuine commercial centre. Other boroughs can still get a page built later if you want full coverage, but they do not need to headline this one.

Systems we install

Phone systems available across London

We install and support small business phone systems, office VoIP systems and cloud phone systems from all six of the following manufacturers.

Questions

London business phone system questions

What does West Pier Technologies actually do?
We install and support business phone systems, so your team can make and take calls from a desk phone, laptop or mobile without dropped calls, missed customers or an ageing system falling over. We handle the whole thing, from picking the right system to setting it up and supporting it afterwards.
What is the best business phone system for a London company?
It depends on your team size, how many sites you run and what you need it to integrate with. We install and support 8x8, Gamma, 3CX, Avaya, Ericsson-LG iPECS and Zoom, and recommend a system based on your business, not a fixed package.
How much does a business phone system cost in London?
It depends on the number of users and whether you go hosted or on-premise. Most London businesses pay per user, per month for a hosted system. Get in touch for a straight quote, no obligation.
Do you cover the whole of London, or just central boroughs?
The whole of Greater London, from Westminster to Croydon. See the boroughs we cover below.
Can I keep my existing London phone number?
In almost all cases, yes. Your existing number can be ported across to a new system wherever in London you are calling from.
I do not know anything about phone systems, is that a problem?
No. Most people who call us do not either. Tell us what is going wrong or what you need, and we will explain the options in plain English and recommend one, no jargon required.

Ready to sort your phone system?

Tell us what is going on and we will come back with a straight answer, no obligation.

Get a free quote

West Pier Technologies, Mocatta House, Trafalgar Place, Brighton and Hove, East Sussex, BN1 4DU. London enquiries: call 0344 264 5522.