What we do
Business phone systems, sorted
We're West Pier Technologies, based in Brighton. We install and support business phone systems, the kind that let your team make and take calls from a desk phone, a laptop or a mobile, without dropped calls, missed customers or an ageing system falling over. If your current setup is old, unreliable or costing more than it should, we sort out something better and handle the whole switch so nothing breaks along the way.
How we can help
The kind of thing that brings people to us
Your current phone system is old, keeps cutting out, and nobody can fix it any more
You're moving office and need the phones sorted before day one
Your team works from home or across sites and calls aren't reaching them
You're paying every month and genuinely don't know what for
You're opening a new site and need it wired in properly from the start
You just want it to work, without having to think about it again
How it works
Four steps, start to finish
Tell us what's going on
A quick call or the form above. No jargon needed, just what's not working or what you need.
We recommend a system
One that fits your business, not the one that pays us the most commission.
We handle the switch
Your numbers and calls carry across with no gap in service while it happens.
Real support after
A person you can actually call, not a ticket queue that goes nowhere.
Social proof
Trusted across Essex
We already support businesses across the county, from leisure and community facilities to logistics.
Why us
Why Essex businesses choose West Pier
Dedicated engineers
Every Essex customer gets a dedicated engineer who knows their setup, not a call centre reading from a script.
No forced upgrades
We recommend a system based on what your business needs now, not what earns us the biggest commission.
Every major manufacturer
We're not tied to one brand, so you get the system that suits you rather than the one we happen to sell.
Over 20 years trading
We've been installing and supporting business phone systems for over 20 years, so we've seen what actually works.
Coverage
Areas we cover in Essex
The towns below are where there's a real business base to point at. We cover the wider county too, just ask if you don't see your town listed.
Central & East Essex
Trimmed down on purpose, same approach as the other county pages. These are the towns with a genuine commercial base behind them: Harlow for its Enterprise Zone, Epping and Loughton for the M11 commuter/business corridor, Basildon for its established business park, Chelmsford as the county town, Colchester for Colchester Business Park and the University of Essex, Witham for Rivenhall, where we already have a real customer, and Grays for the Thurrock/Lakeside logistics corridor. Smaller coastal and commuter towns can still get a page built later if you want full coverage, but they don't need to headline this one.
Systems we install
Phone systems available across Essex
We install and support small business phone systems, office VoIP systems and cloud phone systems from all six of the following manufacturers.
Questions
Essex business phone system questions
- What does West Pier Technologies actually do?
- We install and support business phone systems, so your team can make and take calls from a desk phone, laptop or mobile without dropped calls, missed customers or an ageing system falling over. We handle the whole thing, from picking the right system to setting it up and supporting it afterwards.
- What is the best business phone system for an Essex company?
- It depends on your team size, how many sites you run and what you need it to integrate with. We install and support 8x8, Gamma, 3CX, Avaya, Ericsson-LG iPECS and Zoom, and recommend a system based on your business, not a fixed package.
- How much does a business phone system cost in Essex?
- It depends on the number of users and whether you go hosted or on-premise. Most Essex businesses pay per user, per month for a hosted system. Get in touch for a straight quote, no obligation.
- Do you cover the whole of Essex, or just Chelmsford?
- The whole of Essex, from Harlow to Southend-on-Sea. See the towns we cover above.
- Can I keep my existing Essex phone number?
- In almost all cases, yes. Your existing number can be ported across to a new system wherever in Essex you're calling from.
- I don't know anything about phone systems, is that a problem?
- No. Most people who call us don't either. Tell us what's going wrong or what you need, and we'll explain the options in plain English and recommend one, no jargon required.
Ready to sort your phone system?
Tell us what is going on and we will come back with a straight answer, no obligation.
Get a free quoteWest Pier Technologies, Mocatta House, Trafalgar Place, Brighton and Hove, East Sussex, BN1 4DU. Call 0344 264 5522.