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Microsoft Teams Phone Systems in Brighton
West Pier Technologies helps businesses across Brighton and East Sussex plan, deploy and support Microsoft Teams Phone, including PSTN connectivity through Operator Connect or Direct Routing, number porting, call routing and migration from older phone systems.
Teams Phone support in Brighton
If you are looking at Microsoft Teams Phone in Brighton, West Pier Technologies can help with consultancy, licensing advice, deployment, PSTN connectivity, number porting, plus support and migration for businesses across Brighton and the wider East Sussex area.
Teams Phone turns the Microsoft Teams app your staff already use into a full business phone system, adding external calling, auto attendants and call queues without a separate handset platform. We handle the Microsoft 365 side, connect it to the outside world and support it day to day, so your phone system matches how your team actually works.
Teams Phone in Brighton at a glance
| Area served | Brighton and East Sussex |
|---|---|
| Product | Microsoft Teams Phone, PSTN connectivity via Operator Connect or Direct Routing, licensing, plus setup and support |
| Local dialling code | 01273 |
| Services | Consultancy, licensing review, deployment, connectivity, number porting, support and migration |
| Contact | 0344 264 5522 |
What we do for Brighton businesses
Teams Phone deployment
Setup of Teams Phone users, auto attendants, call queues, call routing and certified handsets. For businesses in Brighton, we tailor this around your users, numbers and call flows.
Connectivity to the phone network
Advice on Operator Connect and Direct Routing so Teams can call landlines and mobiles, without defaulting you to Microsoft's own calling plans. For businesses in Brighton, we tailor this around your users, numbers and call flows.
Licensing review
A look at your Microsoft 365 plan so you only add the Teams Phone licences you genuinely need. For businesses in Brighton, we tailor this around your users, numbers and call flows.
Support and changes
Ongoing help with users, call flows, number porting, troubleshooting and reporting. For businesses in Brighton, we tailor this around your users, numbers and call flows.
Teams Phone in Brighton: common questions
Do we need a separate phone system if we already use Microsoft Teams?
No. Teams already handles internal calls and meetings. Adding a Teams Phone licence plus connectivity to the phone network turns it into your full business phone system for external calls, so there is no separate platform to buy or maintain.
Can we keep our existing phone numbers?
Yes. We port your current numbers across so customers keep calling the same lines. Nothing on your letterhead or website has to change.
Which connectivity option is right for us?
For most Brighton businesses, Operator Connect gives a clean managed setup with a UK carrier and no on-site equipment to run. Where you have legacy PBX hardware, analogue devices or complex routing, Direct Routing may fit better. We assess your setup and recommend the right one rather than defaulting you to the most expensive route.
Do staff need a desk phone?
No. Teams Phone works on a laptop or mobile, and on a certified desk handset. Many teams run with no physical phones at all, and you can add handsets for reception or shared areas where it helps.
What is the local dialling code for Brighton?
The main local dialling code for Brighton is 01273. We can help with number planning, porting and continuity when you move to Teams Phone.
Get Teams Phone support in Brighton
Speak to West Pier Technologies about Microsoft Teams Phone, connectivity options, licensing, migration, or a new business phone system for your team.
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