8×8 gives your business room to grow and stay secure. We set everything up so it works without the hassle.

Get Quote

8×8 AI-powered Contact Center and Unified Communications

8x8's logo

Why choose 8x8?

Keep your costs under control 8×8 keeps your communication costs predictable. You choose the licence type that fits your staff and avoid paying for features no one uses. We help you set up a package that suits your team size and future plans.

Built-in protection for your data 8×8 includes strong security, encryption, and compliance support as standard. We configure your system so it meets the expectations of any regulated environment you work in.

Grows with your business Whether you open a new site, add new staff, or expand your contact centre, 8×8 adjusts without disruption. You can increase or reduce capacity at any time while keeping everything running smoothly.

Help when you need it Our UK support team looks after your 8×8 setup, handles changes, and keeps things working as they should. You get a partner who stays with you long after the system goes live.

Unified Communication

Contact Centre

AI Features

Integrations

Analytics and Insights

Global Voice and Reliability

Built Around How You Operate

Small & Medium Businesses

8×8 gives smaller teams a straightforward way to manage calls, video meetings, and messages in one place. You get a reliable system that’s easy to use, supports hybrid working, and keeps costs predictable without adding extra pressure on IT.

Mid-Market Businesses

As your organisation grows, 8×8 helps you keep communication steady across sites and teams. From phone systems to contact centre tools, everything stays connected, scalable, and simple to manage while your needs change.

Enterprise & Public Sector

Larger organisations benefit from strong security, compliance support, and a platform that works across complex setups. 8×8 integrates with existing systems, supports distributed teams, and delivers consistent reliability for high-demand environments.

LM
Managing Director, Purple Fish
We needed a better way to manage calls and collaboration without juggling different tools. West Pier set us up with a unified system that’s straightforward and works wherever we are. It’s helped us focus more on our clients and less on admin
AL
AL
IT Manager, Latymer Upper School
The support from West Pier was excellent. They helped us replace our old phone system with a cloud-based UC platform that fits how we teach and communicate. The training provided meant staff were confident from day one and the system’s been working really well for us
MC
MC
Head of IT, Warwickshire Police
West Pier understood what we needed from the start. Their unified communications solution has made our systems more reliable and secure, which is essential for how we operate. It’s been a smart investment and the rollout was handled professionally

Why switch to West Pier?

The right partner makes all the difference.
  • Seamless Installation
    We handle every stage of your move to 8×8, from planning and setup to optimisation, ensuring minimal disruption and a smooth handover.
  • Trusted Service
    We support organisations across the UK with reliable, well-managed connectivity, and a reputation built on long-term client relationships.
  • Solutions That Fit
    Whether you’re automating customer queries, routing calls intelligently or streamlining back-office tasks, we’ll recommend a setup that suits how your team works.
  • Expertise Where It Matters
    With deep experience in AI, automation, voice and digital workflows, we’ll help you reduce manual tasks, cut wait times and improve customer experiences.
  • Certified for Quality and Security
    We’re fully accredited with ISO 9001:2015 and Cyber Essentials Plus, including regular independent audits of our systems and processes.
Read more